Product Quality Guarantee

At Prime Source Equipment, we stand behind the quality of every item we provide. Our priority is customer satisfaction, which is why all products are backed by a manufacturer’s warranty. For specific details regarding coverage, please contact us directly and we’ll be happy to assist.

What if my order arrives damaged?

We ask that you carefully inspect your shipment upon delivery. If you notice any damage—including damage to the packaging—please note it on the delivery receipt before signing. If you are unable to open the package at that time but suspect damage, write “possible damage” on the receipt. Should your order arrive with damage, please email photos to support@primesourceequipment.com, within 48 hours of receipt and we will arrange a replacement or refund promptly, typically within one business day.

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  • SATISFACTION GUARANTEED

    If your order arrives defective or fails to

    function properly, you will receive a full 100% refund!

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